The only Luxury Hotel to receive the 2016 Award for Best Accommodation and Service Excellence
Taj Cape Town celebrates a stellar achievement this week as the only five star luxury hotel to receive the 2016 Lilizela Tourism Award for ‘Best in South Africa: Accommodation and Service Excellence’.
The prestigious Lilizela Awards highlight excellence, creativity and innovation in the South African travel industry and acknowledge the highest standard of service offerings in the country.
This year the Lilizela Awards attracted a record number of # 1122 entries, up 18% from 2015. Members of the public were invited to vote on the Lilizela Tourism Awards website. These votes together with those from various platforms such as TripAdvisor and Tourism Grading Council South Africa’s [TGSA] Tourism Analytics Programme, formed 80% of the score for each entry. A panel of high-level judges for each category, drawn from the industry and academia, contributed the remaining 20% of each establishment’s score.
South African Minister of Tourism Derek Hanekom said at the award ceremony held on Sunday 16 October 2016 that it is the distinction of service that drives tourism demand and allows South Africa to shine on the global stage. Awards go to tourism players and businesses who work passionately and with pride, deliver a world class product and service, whose delivery grows South Africa’s global destination competitiveness.
Cape Town’s city centre was recently recognised as the most visited international tourist spot in South Africa according to South African Tourism’s 2015 Annual Report, making Taj Cape Town the perfect location from which to explore the Mother City’s history and culture.
“We are extremely proud of this accomplishment,” says Sanjay Sood, General Manager of Taj Cape Town, “our reputation for offering international and local visitors an authentic experience coupled with warm and dedicated service, stems from our team of exceptional staff and passion for excellence.”
“Taj Cape Town not only offers the ultimate in luxury accommodations and facilities, which is a testament of this amazing award, but our unique location in the city centre makes us ‘one-of-a-kind’. Being within walking distance to most tourist attractions such as museums, monuments, shopping, nightlife and much more, Cape Town has also been voted the Conde Nast Traveller’s Reader Choice Award as The Best Food City in the World, and Bree Street with its authentic restaurants and trendy bars is a mere 5 minute walk from the hotel” concludes Willie Williams, Director of Sales & Marketing at Taj Cape Town
About Taj Cape Town
Sophisticated and historic, Taj Cape Town offers visitors to this vibrant city, the perfect combination of refined luxury and authentic Cape Town experiences. The hotel is located in Cape Town’s prime historical area and is within walking distance to most tourist attractions, museums, monuments, shopping outlets, bustling restaurants and nightlife.
Taj Cape Town welcomes guests to its rich history and elegant contemporary architecture, which combines the heritage of the old with the luxury of the new. This historic structure is home to Heritage and Tower rooms and Suites, the Presidential Suite and the Taj Club rooms. These 176 exquisite rooms offer guests a blend of sophistication and unmatched comfort. Spread across two heritage buildings, it retains the original marble pillars, vaulted ceilings, glass domes and architectural elements of the legendary Temple Chambers and the South African Reserve Bank Building, while its new tower dramatically rises above the city skyline.
For more information about Taj Cape Town, visit www.tajhotels.com
For more information and reservations email sales.capetown@tajhotels.com
or call +27 21 819 2000.
About Taj Hotels Resorts and Palaces
Established in 1903, Taj Hotels Resorts and Palaces is one of Asia’s largest and finest group of hotels, comprising 95 hotels in 54 locations across India with an additional 16 international hotels in the
Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Grand Palaces, each
Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. For over a century The Taj Mahal Palace in Mumbai, the iconic flagship, has set a benchmark for fine living with exquisite refinement, inventiveness and warmth. Taj Hotels Resorts and Palaces is part of the Tata Group, India’s premier business house.