We asked ChatGPT how it can benefit event planners; this is the reply | The Planner

Chances are you’ve heard about ChatGPT by now, which is short for Chat Generative Pre-trained Transformer. But do you understand how it can potentially benefit you and your business?

Developed by OpenAI, this artificial intelligence chatbot is different to other chatbots that you may have used. As OpenAI explains:

“We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer follow-up questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.”

At the moment, the tool is in its experimental phase, and as such is being made freely available online so that OpenAI can test it in the real world, gather feedback and make it’s user experience more natural and safer.


The benefits for event planners

We decided to ask ChatGPT: ‘How can Chat GPT benefit business event planners?’ This was the reply it gave on the second attempt:

  1. Event FAQs: ChatGPT can be used to answer frequently asked questions about the event, such as location, schedule, parking, and keynote speakers, saving event planners time and effort in responding to individual inquiries.
  2. Personalized Recommendations: ChatGPT can be used to provide personalized recommendations for attendees based on their interests and preferences, improving the overall experience for attendees.
  3. Interactive Surveys: ChatGPT can be used to conduct interactive surveys during the event to gather feedback from attendees, helping event planners make improvements for future events.
  4. Agenda Assistance: ChatGPT can help attendees navigate the event by providing information about session times, room locations, and speaker bios, reducing confusion and increasing attendance at specific sessions.
  5. Virtual Assistance: In the case of virtual events, ChatGPT can assist attendees with technical support, help with virtual navigation, and provide real-time answers to questions.

Impressed much?

InEvent was, and on 08 February they announced that they are the first the first event tech solution that provides native integration with ChatGPT.


But that’s only half of it

However, ChatGPT also overlooked it’s most immediate benefit to event planners – which is something BizBash taps into in a recent article they published, where they asked several event planners to share their opinion on ChatGPT and what value it offers. Many planners shared that they had been using the tool to brainstorm new ideas or get a first rough draft on anything from marketing copy to rebuttals to declined sponsorship deals. There was an emphasis on the ‘rough’ part, as the tool comes with a disclaimer that it’s information can be biased and incorrect, so anything you produce with it needs to be carefully checked and curated. But as the above shows, it’s not that rough – and it’s likely to continue improving over time.

No surprise then that Microsoft intents to invest $10 billion in OpenAI.


Try it for yourself

If you’re keen to try it for yourself, you can create a free account here: openai.com/blog/chatgpt/

Drop us an email to let us know how it goes – and if you find any other unique uses for it, or problems with it!


Photo credit: Xu Haiwei on unsplash.com

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