NH The Lord Charles Hotel was awarded a Certificate of Excellence by TripAdvisor®. The accolade is based on customer reviews and honours hospitality excellence. This Certificate of Excellence is given to establishments that consistently achieve outstanding traveller reviews on TripAdvisor and is awarded to establishments that are located all over the world
Hotel Director at NH The Lord Charles Hotel, Serge Foulon has said; “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,”. “There is no greater joy than being recognised by one’s customers. The award is a remarkable vote of confidence to our business and our continued commitment to excellence.”
“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”