Durban ICC ranks in top 15 in the world | The Planner

The Durban International Convention Centre (Durban ICC) has been named amongst the top 15 convention centres in the world by the International Association of Congress Centres (AIPC). The announcement of the finalists of the AIPC Apex Awards was made at the organisationโ€™s annual general assembly held earlier this month in Nantes, France.

The Centre was recognized as one of the 15 finalists for โ€œBest Client Rated Convention Centreโ€ in the global competition and was notably the only convention centre in Africa to have made the final list despite several entrants from the continent.
AIPC represents an elite association of international convention centres from 57 countries world-wide. Its mission is to encourage, support and recognize excellence in convention centre management and to maintain a range of programming that addresses this mission.

This prestigious award programme, which has been conducted for over 20 years, owes its prominence to the fact that competitors are rated entirely on the basis of client ratings as assessed by the global market research company, Ipsos. The firm conducts surveys directly with clients to assess the entire convention centre experience, evaluating the venueโ€™s spaces, food and beverage, technology, audio visual, and event management process.

โ€œThe position of Finalist for the AIPC Apex Award is a notable achievement that places a centre amongst very good company worldwideโ€, said AIPC President Geoff Donaghy. โ€œIn total, Ipsos has surveyed over 1650 client references put forward by participating centres โ€“ a clear indication of the effort made to get the broadest possible assessment of client evaluations for this competitionโ€.

Commenting on the announcement, Durban ICC Chief Executive Officer, Lindiwe Rakharebe noted, โ€œThe AIPC Apex Awards are the authoritative benchmark for international service excellence and one of the most esteemed and respected accolades in the entire meetings industry world-wide. It is a great honour for our dedicated and passionate team to receive this tribute. This accolade emphasises our position as Africaโ€™s leading convention centre, a title which we strive to live up to every day.โ€

The top honour went to the Brisbane Convention & Exhibition Centre, and the two runners-up were the Kongresskultur Bregenz GmbH, Austria and the Hawaiโ€˜i Convention Center.