InterContinental Johannesburg OR Tambo Airport Hotel, one of Tsogo Sun Hotels properties, has received the IHG IMEA Franchise Hotel of the Year 2019 award.
Thirty-eight franchise hotels in the InterContinental Hotels Group (IHG) participated in the awards, representing the territory covering India, the Middle East, Asia and Africa. Samantha Clingham, the General Manager of the InterContinental Johannesburg OR Tambo Airport, received the award at a ceremony in Bahrain.
Amith Khana, Head of Operations Support & Franchise for India, Middle East & Africa, said, “Amazing. Outstanding. Charming. Impeccable. These are just a few examples of the way guests describe Samantha Clingham of the InterContinental Johannesburg OR Tambo Airport. It is little wonder that this hotel is a multiple Global and Continental winner of the World Luxury Hotel Awards for three years running. Highly engaged and totally committed to delivering IHG’s Brand Promise, this team consistently achieves world-class results year after year, including an average Guest Love score of 90% over the last five years, loyalty recognition average of 87% over the last five years, and a carbon reduction of 17,5% in 2019.”
The InterContinental Johannesburg O.R. Tambo Airport is South Africa’s only luxury airport hotel, and offers travellers comfort and convenience – being only a short walk away from Johannesburg’s largest international airport. It has 138 rooms, and its amenities include conference facilities, a spa, a heated indoor pool and an African themed restaurant.