British Airways, locally operated by South African airline Comair, has made a book with confidence commitment to its customers which allows them to change the dates and destinations of bookings without any change fee. Additionally, a booking made from 3 March 2020 onward for a trip before 21 August 2021 can be cancelled and its value used towards a future booking, again at no additional cost.
“Covid-19 regulations and uncertainty about when these will be eased has caused many travellers to reconsider or cancel their plans. Recognising this and to provide customers with peace-of-mind, we’ve introduced full flexibility to book now and make changes later, with no change fee,” says Brian Kitchin, sales and marketing executive at British Airways.
The airline has also announced a seat sale from now until 22 January 2021.
As an added incentive to get customers to take to the skies, the airline has also announced a seat sale from now until 22 January 2021. Over 400 000 seats are available, from as little as R450 from Johannesburg to Durban; R565 from Johannesburg to Port Elizabeth; R787 from Durban to Cape Town; R542 from Cape Town to Port Elizabeth; and R719 from Johannesburg to Cape Town. (Please note, these prices are correct at time of publication and may change.)
These one-way fares include all taxes, a check-in bag weighing up to 23kg, a piece of hand luggage weighing up to 7kg, plus a slimline laptop or small handbag. Executive Club members will continue to earn Avios on every booking.
“We hope the complete flexibility that our book with confidence commitment provides together with exceptional fares are good reasons to book.”
Kitchin adds, “In uncertain times it’s understandable that people may be hesitant about committing to a booking which they can’t change. However, we hope the complete flexibility that our book with confidence commitment provides together with exceptional fares are good reasons to book.”
Customers can book though ba.com, the British Airways app or their travel agent. Discovery Vitality members and Discovery Bank clients should call 0861 KULULA (585852) to book and receive their discount.
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Image supplied by British Airways
