Technology and meaningful human connection drives modern conferencing success | The Planner

By Matshidiso Kekana, Convention Centre Manager at Radisson O.R. Tambo

The way humans interact and conduct business is constantly evolving and today’s workplaces and workspaces must constantly adapt to keep up with modern developments. The world of conferencing is no different, where evolution is necessary to respond to what modern event planners value most: business continuity, flexible and inclusive spaces, high‑density connectivity, visible sustainability practices, and technology that enables meaningful personalisation.

 

Even in today’s remote-working world, having dedicated on‑site teams is still considered to be one of the most beneficial ways for teams to engage and build relationships. However, to achieve the most effective outcomes from these occasions, careful thought and consideration must be given to all aspects of the event experience. This is where using modern conferencing facilities can make a big difference.

 

As event planners balance rising costs with higher expectations, fast and transparent venue information has become essential. In demand are large, multi‑format conferencing spaces with multiple meeting and conference rooms, supported by clearly published configurations and on‑site audiovisual and staging services. Highly configurable event spaces are the order of the day.

 

Today’s clients also prioritise resilient infrastructure, acoustically considered rooms with excellent light, accessible design features, such as ramps and automatic doors, and credible sustainability initiatives, such as digital signage and meaningful waste‑reduction practices.

 

Technology continues to play a central role, with planners favouring integrated event platforms and mobile apps that simplify registration, audience engagement and analytics. Contemporary audiovisual solutions, including LED screens, AV‑over‑IP systems and broadcast‑quality streaming for selected hybrid requirements, are now required as standard, with clear, intelligible audio remaining the most critical factor for effective learning. In the most ideal situation, these technologies should be supported by purpose‑built spaces and professional production capabilities.

 

Modern facilities should also ultimately combine large‑format and smaller meeting rooms seamlessly to support multi‑stream agendas, interactive presentations and flexible seating layouts that transition effortlessly from keynote sessions to workshops and networking. Complimentary high‑speed Wi‑Fi is non-negotiable these days.

 

An exceptional event experience, however, extends beyond technology alone. It is defined by meaningful human connection, created through well‑designed, peer‑to‑peer formats; creative, locally inspired food and beverage experiences that spark conversation and reflect the rhythm of the agenda; and thoughtfully designed spaces that use natural light and calming aesthetics to enhance focus and engagement. At its core, a successful live event builds trust and delivers tangible commercial value through authentic, in‑person interaction.

 

With planners increasingly seeking venues that can capture first‑party insights, demonstrate outcomes and uphold robust safety, privacy and continuity standards, Radisson Hotel & Convention Centre, Johannesburg O.R. Tambo offers a seamless, end‑to‑end destination for large‑scale conferences and business events – just moments from O.R. Tambo International Airport.