City Lodge Hotel Group has announced several changes to its operations department. Foremost is Patrick Tate’s retirement after 32 years of loyal service. Tate joined the group on its third birthday when it consisted of only three hotels. He has...
Are you ready to do Summer Different?
This week, South African Tourism has launched its Summer Different campaign to encourage holidaymakers to get out and explore the lesser-known gems that South Africa’s diverse tourism trade offers. Using the hashtag #ShareSouthAfrica, travellers’...
Tips for a safe summer break
Whether you are looking forward to a trip over the coming summer or will be relaxing in your home town, there are some simple precautions you can take to help prevent the spread of COVID-19 and keep yourself, your loved ones and your fellow...
2021 event trends
As we settle into a new normal for events – and ways to minimise the risks they carry – several trends are emerging. The Planner investigates some of the biggest ones we can expect to see in the new year. 1. Hyrbid is here to stay Over the past...
Fedhasa condemns delays paying out Business Interruption insurance claims
On Tuesday, 17 November 2020, the Western Cape High Court ruled that short-term insurer Santam pay full Business Interruption losses without limitations for an 18-month period to the plaintiff, Ma-Afrika Hotels. Santam is also liable for Ma-Afrika...
Perivoli Lagoon House offers a luxurious retreat
On the Whale Coast and close to Hermanus, an exclusive-use villa has just opened. Perivoli Lagoon House is managed by seasoned hoteliers Marcelino and Simoné Henckert, and accommodates up to eight people in four double suites with private bathrooms...
Sun International’s COVID-19 risk management strategy wins award
Sheena O’Brien, Sun International Health and Safety Specialist The Institute of Risk Management South Africa (IRMSA) acknowledged the calibre of the Sun International group’s COVID-19 risk management strategy at their recent awards, in the...
WTM Africa 2021 announces its hybrid event plans
WTM Africa has confirmed it will go ahead with its original 2021 dates, 07-09 April, using the format of a hybrid event. The decision was made based on sentiment research by the show organiser Reed Exhibitions Africa. “Our sentiment survey revealed...
South Africa is open to the world
South African Tourism (SA Tourism) has warmly welcomed Government’s decision to open borders to international leisure and business travellers from anywhere around the globe. “We are excited by the full opening of our international borders because...
Are these strategies for stopping the spread of COVID-19 effective?
In the wake of the global pandemic, new ideas have been put forward to make gatherings and events safer, so that they can proceed while providing a high level of safety for both guests and staff. But how effective are they? The Planner explores...
New category created for the WTM Africa Travel & Tourism Awards
Reigniting Africa is a new award category for the inaugural WTM Africa Travel & Tourism Awards. It will acknowledge the most impactful, story-driven COVID-19 campaign executed between 01 January 2020 and 31 January 2021. “It will stand as...
Destination Marketing Post-COVID-19 Survey
IBTM, the leading global event brand for the conference, meetings, incentive and events industry, and davies tanner, a PR and brand communications agency, have collaborated to launch the Destination Marketing Post-COVID-19 Survey. The global survey...