It is widely believed that in the age of COVID-19 and beyond travel technology will play an increasingly pivotal role in shaping the future of the travel and tourism industry at large. There are mixed views about the impact these developments will have on the business models of various travel and tourism industry operators. In this webinar we will hear the perspectives of three key players in the MICE industry – a MICE analyst and expert, a major Convention Centre CEO, and a DMC CEO.