Shanna Jacobsen | Jul 2, 2021
Insurance companies continue to stall on business interruption insurance payments to tourism and hospitality businesses, despite these payments being crucial to the survival of many of these businesses and the retention of thousands of jobs. The...
Shanna Jacobsen | Feb 19, 2021
For almost a year, the hospitality and tourism sector has been battling to secure business interruption insurance pay outs. With the support of Insurance Claims Africa (ICA), many of these fights have gone to the courts and progress has been made....
Shanna Jacobsen | Jan 7, 2021
South African insurers Guardrisk and Santam have finally committed to pay out business interruption insurance claims arising from the pandemic. This follows three separate court cases โ one against Santam by Ma-Afrika Hotels and The Stellenbosch...
Shanna Jacobsen | Nov 22, 2020
On Tuesday, 17 November 2020, the Western Cape High Court ruled that short-term insurer Santam pay full Business Interruption losses without limitations for an 18-month period to the plaintiff, Ma-Afrika Hotels. Santam is also liable for Ma-Afrika...
Shanna Jacobsen | Nov 22, 2020
Get the weekโs MICE industry news highlights in a quick 2-minute video, brought to you by The Planner. This week we look at the revival of MICE tourism in Kenya; the Western Cape High Court’s judgment in favour of a hospitality insurance...
Shanna Jacobsen | Jun 15, 2020
The issue of Business Interruption Insurance and whether businesses in tourism and hospitality have a viable claim based on their policies have been under the spotlight. The South African Tourism Services Association (SATSA) ran a recent survey to...