Shanna Jacobsen | Aug 20, 2020
Q. I keep hearing about force majeure. What must I do to be covered by it? A: It should be noted at the outset you cannot rely on force majeure (‘FM’) unless you have a clause to that effect in your Terms and Conditions. If that is...
Shanna Jacobsen | Aug 9, 2020
Q: How should I deal with the issue of the Consumer Protection Act, Act# 68/2008 (‘the CPA’) the Protection of Personal Information Act, Act #4/2013 (‘POPI’/’POPIA’)? A: The CPA has been around for ten years....
Louis Nel | Aug 4, 2020
Q. I work for a Public Benefit Organisation (PBO), and was able to book a free venue for an educational event we were hosting. However, the venue failed to secure our booking correctly and double booked us. The result was we had to cancel our event...
Louis Nel | Jul 26, 2020
Q. How should I deal with the issue of passports, visas, health and insurance for my tourism business clients? A: The answer is do NOT get involved in ANY way with any of these issues – make it quite clear that these matters have to be dealt...
Shanna Jacobsen | Jul 21, 2020
Q. If there is a dispute between the parties to a contract, or for services inadequately provided or defective product supplied, do I have to sue or are there other alternatives? A:Â The answer is yes, you do have a number of alternatives. The first...
