First class, first choice | The Planner

Shangri-La Hotels and Resorts, Asia Pacific’s leading luxury hotel group recently received the highly coveted title of Best Business Hotel Brand in Asia-Pacific plus six other titles at the 2012 Business Traveller Asia-Pacific’s 21st Travel Awards.

For the 12th consecutive year, the title of Best Business Hotel in the World went to Shangri-La Hotel, Singapore, and the title of Best Business Hotel in Manila went to Makati Shangri-La, Manila. Island Shangri-La, Hong Kong won Best Business Hotel in Asia Pacific and in Hong Kong; Futian Shangri-La, Shenzhen and Pudong Shangri-La, East Shanghai each won the Best Business Hotel awards in their respective cities.

“We are honoured and delighted that Shangri-La Hotels and Resorts has been named Best Business Hotel Brand in Asia-Pacific for the 12th year running and we would like to sincerely thank our guests and the readers of Business Traveller for their support. We will continue to offer our distinct brand of hospitality from the heart to guests from all around the world,” said Greg Dogan, president and chief executive officer of Shangri-La International Hotel Management Ltd.

Taking Care Of Business Guests And Their Needs
In paradise there would be no data roaming charges. Here on earth, Shangri-La Hotels and Resorts offers travellers the next best thing: free Wi-Fi access in the group’s 78 hotels. In addition, nearly all hotels, including those under the spirited Kerry Hotels and Traders Hotels brands, now offer complimentary Wi-Fi service in limousines so that guests can access the Internet using their mobile devices from the hotels’ chauffeured cars.

In 2009, Shangri-La was the first international luxury hotel group to provide free Internet access at all its properties, and it continues to be at the forefront of customising technology to keep guests connected, even while they are on the move.

“Extending free Wi-Fi service to the limousines was a natural step to take after offering it at all our hotels. Connectivity is a vital part of the Shangri-La experience, and complimentary Internet access has become one of our signature standards,” said Greg Dogan, president and chief executive officer of Shangri-La Hotels and Resorts.

Since Island Shangri-La, Hong Kong introduced complimentary Wi-Fi in hotel cars in February 2010, the initiative has been rolled out at 72 hotels most recently in the new Shangri-La Hotel, Toronto’s R and S class Mercedes-Benz. By the end of 2013, free Internet access will be available in the limousines of 82 of the group’s hotels. Properties opening in London, Istanbul and Doha, as well as in Shanghai, Qufu and Sanya in China are among the new hotels that will offer Wi-Fi in their fleet of hotel cars.

At several individual Shangri-La hotels, mobile connectivity has been taken a step further. In Taipei, arriving guests who are chauffeured to Shangri-La’s Far Eastern Plaza Hotel are welcomed via FaceTime, while commuters using Shangri-La Hotel, Guangzhou’s shuttle can enjoy free Internet en route. At Shangri-La Hotel, Singapore, guests can flip through an iPad that provides information about the hotel’s surrounds and the Lion City.

The limousine Wi-Fi service is not available where resorts provide boat transfers i.e. Shangri-La’s Villingili Resort and Spa and Traders Hotel Mal in the Maldives and Shangri-La’s Boracay Resort and Spa in the Philippines or in cars serving Shangri-La’s Fijian Resort and Spa, Fiji Island and Shangri-La Hotel, The Marina Cairns. The service is slated to be available at Traders Hotel in Yangon in the future.