Inclusivity in business travel has become a key factor for companies, and it is also a reflection of a company’s commitment to diversity, equity and inclusion (DEI).
Companies should rather focus on fostering a diverse and inclusive workplace where everyone feels valued, instead of flashy perks, according to Bonnie Smith, GM Corporate Traveller. Often, only upper management is allowed to travel, making it a powerful incentive and clear indication of an employee’s value. “Show that you’re willing to invest meaningfully in your employees and that you want to create a long-term growth plan for them,” Smith advises.
Inclusivity
However, Smith warns that the principles of DEI must be incorporated into business travel. She advises that companies should actively engage with their staff members to understand their unique travel requirements. and include these in the company’s travel policy. A recent poll by Business Travel Show Europe revealed that business travel programmes at companies lack in the following areas:
- 41% do not cater for people with disability needs. Make sure there is accessibility for those with disabilities at the airport, other transport modes, accommodation and attractions.
- More than 50% don’t have special considerations for women travelling solo. Look into the location of the accommodation or venue for safety reasons.
- 66% don’t make provision for the LGBTQ+ community. Smith explains: “We encourage our business travellers to be as open with their consultant as early as possible with any concerns regarding their destination and travel programme. For example, if a traveller identifies as LGBTQ+ and needs to travel to a country where the local laws are different to South Africa, we can ensure they’re booked into accommodation where they will be respected and supported with the service and facilities required for a safe and productive stay,” says Smith.
Discrimination
Half of the LGBTQ+ community have reported experiencing discrimination during their travels. Recent research also found that 68% of the LGBTQ+ community have to consider their safety and wellbeing when choosing a travel destination, and 63% believe certain destinations are off-limits due to their LGBTQ+ status. Multinational organisations can play an important role in advocating for equal treatment in countries that lack protections for LGBTQ+ individuals. “Organisations can act as a haven for LGBTQ+ people who may not otherwise feel comfortable being themselves. Being able to reach out and connect to LGBTQ+ colleagues across the world can create a sense of belonging and increases the visibility of allies across the business,” she notes.
Belonging
Read more about creating a sense of belonging in business travel and your events in the latest issue of Meetings. https://issuu.com/glen.t/docs/meetings_mayjune_2023/23
Bonnie Smith, GM Corporate Traveller
“If a traveller identifies as LGBTQ+ and needs to travel to a country where the local laws are different to South Africa, we can ensure they’re booked into accommodation where they will be respected and supported.”
Bonnie Smith, GM Corporate Traveller.
