The Queen Victoria Hotel in the Portswood Ridge Precinct at the V&A Waterfront, Cape Town has received the distinction of being named a 2015 Expedia Insiders’ Select Hotel.
This annual list represents a ranking of the world’s best reviewed hotels as determined by direct customer feedback on Expedia.com. The 2015 class of Insiders’ Select hotels is based upon more than two million customer verified reviews; this means that Expedia confirmed the traveler’s booking on Expedia.com in order to review the property.
The winning hotels were identified this year by Expedia travelers as properties in top global destinations that provide excellent overall guest service and scoring a minimum guest review of 4.7 out of 5.
The Queen Victoria Hotel is managed by Newmark Hotels, Reserves & Lodges. Newmark’s CEO, Neil Markovitz says that winning awards such as Expedia’s is gratifying on every level but importantly confirms the company’s commitment to excellence and service.
“When customers vote for you, you know you’re getting it right.”
“We’re delighted to recognize this select group of hotels that have exceeded customer expectations in key aspects of the hotel experience. By empowering our travelers with real reviews penned by real hotel customers, we are providing the knowledge to make informed booking decisions,” says John Morrey, vice president and general manager of Expedia.com.
