SATSA launches Discourse: a 24-hour online chat forum for the industry | The Planner

The Southern African Tourism Services Association (SATSA) is launching a new platform called Discourse, where members and the industry can “connect, collaborate and advise each other”. The platform will feature different forum rooms for each topic, which will be open 24 hours a day.

New topics can be added at any time, but initially will include:

  • Tourism Cancellations & Refunds: This is one of the biggest pain points in the current coronavirus crisis, but it will also focus on how terms and conditions and cancellation policies are developed in a post COVID-19 world.
  • State of Disaster Business Relief: Discussions and suggestions around the current coronavirus relief options available.
  • COVID-19 Questions: Anything that might not have been covered by SATSA or their partners.
  • Tourism Sustainability and Recovery: Ideas, projects and suggestions on how industry can work together, and plans to be put in place, to find our way out of the COVID-19 crisis.
  • SATSA Membership: Suggestions, questions and ideas for SATSA to action.
  • Market Place: Digital platform to ‘brag’ about your product, including training, digital educationals, virtual site inspections, etc.

SATSA members are encouraged to request new topics at any time, and Discourse is intended to become an invaluable tool not only now, but also beyond the COVID-19 crisis.

While Discourse is open to anyone in the industry, there are rules and guidelines governing how it can be used. The platform will be monitored, but not moderated, so everyone is encouraged it treat it as a positive and constructive space.

To register, click here. You will then receive an email to activate your account and verify your email address. Please click on the link in the email to finalise your registration.

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