Tintswalo Lodges go digital with new guest app | The Planner

Tintswalo luxury lodges have introduced a contactless app to improve the experience of guests, while reducing the risk of COVID-19 transmission.

Every guest who books into Tintswalo will now receive a link to the Vamoos App, which they are encouraged to download prior to arrival. The app helps them to manage their registration, as well as the check-in process and signing of indemnities. Its directory feature replaces room folders and menus, and includes useful local tourism information.

The appโ€™s message system also gives guests a convenient communication channel for any special requests such as dietary needs, while bookings can be made for transfers, restaurants, excursions and spa treatments.

“Our health and safety protocols are of the highest standard, and the use of the new app enables us to provide even more peace of mind to our guests.”

Lisa Goosen, the CEO of Tintswalo Lodges, says, โ€œGuests associate the Tintswalo product with luxury travel in safe, wide-open spaces and low-density guest numbers. These are ideal destinations for isolation, rest and relaxation, and re-connecting with loved ones. Our health and safety protocols are of the highest standard, and the use of the new app enables us to provide even more peace of mind to our guests. We appreciate their support especially during these difficult times. Our hearts are warm and our smiles are big and genuine behind our face masks, even though we are unable to show it at the moment with a signature Tintswalo handshake or hug!โ€

More than 100 hotels in Europe and Africa are already using the Vamoos App with Tintswalo being one of its local pioneers.